Business Conversation Skills Archives

Question: How to Improve my People Skills

Break into any CliqueA reader asked me:

I feel shy around people and want to improve my people skills?

Great question. (Feel free to email me questions and I’ll answer them as time permits)

Having struggled with shyness, I feel your pain. It’s like a ball and chain holding us back from people.

Here is a good way to improve your conversation skills.

Pick one technique/idea and focus on applying it for three days. Then add another technique for another three days.

To many people get overwhelmed and try to apply twenty conversation tips at one time. It’s like trying to carry 20 cups of water at a time. 

Start slow and soon your subconscious will take over and you will naturally be great at conversation.

You’ll start to see results today. Gigantic results within a couple weeks. Your coworkers, family will be amazed by the transformation.

Just using Key #1 from the Conversation Success System will transform your skills immediately.

After a couple days, apply key #2.

The beauty of this is that you will automatically start to apply some of the other keys as you are focused on one technique.

You could use some sticky notes to remind you to keep applying  certain techniques.

It’s all about progress, not perfection

Confidence in Minutes


Break into any CliqueSarah was shy and bashful as a teenager. Now as a career professional, she has improved.

But shyness still engulfed her. Sometimes she felt like a puppet in the hands of shyness and low confidence.

She asked for advice on how to quickly improve her confidence.

I gave her two words.

Act Confident.

You see Sarah was acting shy.

– Avoided eye-contact 
– Would not initiate conversation 
– Unconfident posture. 
– Did not assert herself in conversation.

These behaviors were rooted in her shyness and self-esteem issues.

In 5 minutes I shared 5 ways for Sarah to act confident. These are laid out in the Conversation Success System.

During those 5 minutes I could see new confidence and power coming over her.

Feelings follow actions. Act confident and you will start to feel confident.

One week later Sarah was a changed person. She was confident and assertive.

She said, “I still have some shy feelings, but now I feel more confident. A coworker asked me what changed!”

Do you need more confidence?

Apply the two words and act confident (but not cocky).


5 Conversation Mistakes

Yesterday, I interacted with about dozen people.

It was painful to see how many were making some common conversation mistakes.

I cringed at times.

Conversation skills are like a beautiful face. Sometimes the first step to being more beautiful is to clean yesterday’s tomato sauce off the face.

In the same, cut out some common conversation mistakes and you’ll instantly be more likeable and improve your skills.

Grab this free report on “5 Conversation Mistakes”.

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