sewing-machine-637814-mRecently, I made a crucial conversation mistake that ruined my first impression.

My friend and I were picking up some items from a nice neighborhood in a local town.

As I was loading the trailer, the neighbor lady walked out of the house carrying a sewing machine. I could tell her attitude was like dark thunderstorm clouds.

If you had been there, you would have heard:

Me: “Good afternoon.” (cheerfully)

Her: “Hi” (gruffly)

Me: “My mom has a sewing machine like that.” (cheerfully)

Her: (No answer and I could feel the hailstorms plummeting me from her cold shoulder).

Did you catch my mistake?

On a scale of 1 to 10, her attitude/mood was about a 2. I greeted her with an attitude/mood level of 8.

It made her even more upset.

Those of you who have invested in the Conversation Success System know the importance of matching other people’s moods.

When they are cheerful, greet them cheerfully. When they are feeling down, don’t be too cheerful. Match their mood and then slowly become more cheerful. You will help get them out of their bad mood.

By mismatching her mood, it irritated her further.

Did I lose any sleep over it? Nope!

But I did learn my lesson.

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