1364933_pizza_2[1]Ever get off on the wrong foot with someone?

Last night three friends and walked into the local pizza place. Stirring aromas increased hunger pains as we stepped in the bright foyer.

For two minutes we stood there listening to the clanging of pizza pans as we waited for the hostess.

Finally, she arrived.

“Party of four?” the young short pretty waitress asked.

“Yes.”

“Follow Me.”

Moments later sticky copies of the menus were laying in front of us.

“Do you want me to be your waiter or would you rather have Anne?”

I was taken back a moment and asked, “Excuse me!”

She repeated the question and I was still not sure what she met as I do not know an Anne who worked their.

She looked mildly irritated.

“You’ll be fine.”, I said as a flashed a smile and she strode away.

Irritated waitress mean poor service. Happy waitress mean good service. This relationship was going downhill fast.

I reached for a strategy taught in the Conversation Success System and started sprinkling the magic word through out mini conversations whenever she walked over.

She instantly perked up. Throughout the evening I continue to use this word.

She was quite cheerful by the end of the meal.

What is the word?

The other person’s name.

“Sarah, we will have two large pizzas. Thanks Sarah.”

“Thanks for checking Sarah.”

“Sarah, we enjoyed our meal.”

Etc.

People instantly perk up when you use their name. How did I find her name? I glanced at the nametag.

Start using people’s name throughout the conversation. They will like you more and enjoy the sound of this magic word.

Learn more in the Conversation Success System

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